Have you ever thought if your business can handle disasters?
What happens if your website:
Don’t ever think about it! We have your back!
We have created WP Care Plans so that you can focus on your business growth instead of worrying about your sites’ health.
Services may vary in plans
We keep backups of your site on secure Amazon S3 instances. Which means even if your hosting gets hacked you are safe!
Before performing updates we check and backup your site and after the updates we compare the differences. If all is well we keep updates. Otherwise we will check the issues and report you with an estimate about fixes.
We monitor your website security as well as plugin/theme critical security updates.
If any issues found you are informed immediately. Any critical updates will be applied.
We will check your websites’ uptime 7/24 and if any issues comes up will alert you immediately and take according action.
We will make sure that images on your site are optimized and you will get the best performance from them.
We perform regular performance checks on your site and report them with suggestions on how to improve them.
Our professionals will make sure your site has the best speed it can have.
Staging environment is a password protected area which has the exact same site you have online.
Our team will test all updates on staging first and apply on live accordingly. This eliminates any downtimes during maintenance.
You will receive easy to read reports about your website status and what has been done.
Our professionals will also supply estimates about fixing the issues caused by any updates as well as suggestions to make your site better.
Setup Fee includes:
If there are any issues found during initial setup we will provide you a report about it and also will supply an estimate about fixes.
No. We only deal with your WordPress Core, theme and plugin updates.
You can send in a request to support to roll back to a working state free of charge. Or you can hire our developers on hourly basis to get your site fixed.
We will do our best to prevent naughty hackers.
However there is no way to guarantee 100% security.
After getting your consent, we will roll back to a state before hack and check the cause for you for free and supply an estimate on fix.
We can supply you an estimate on the task and upon agreement we can develop new feature for you.
Yes you can upgrade your subscription anytime paying the difference in setup fees.
Yes. However there will be no refunds for setup fee.
Sorry to hear that… You can cancel your subscription in 30 days of service cycle to prevent renewals.
Yes however each site in your network will be charged individually. Please contact us for more information.
We have a special portal for our clients only. You can login to that portal to get support or shoot us an email.
Your website URL and a valid admin account information.
